Shannon Epstein

Senior Director of Service Operations
Phone: (973) 549-7322 (973) 549-7322
Fax: (973) 360-9831
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Shannon Epstein has over 10 years of experience managing and overseeing the day-to-day operations of a law firm. She is highly skilled in the areas of facilities coordination, human resources, events and budget management. In addition to Shannon’s office responsibilities she also manages the firm’s Paralegals and Legal Nurse Consultants.

Prior to joining Drinker Biddle, Shannon served as the Manager of Legal Administration and Paralegals at McKinsey and Company. In this role she was responsible for managing the business functions for the legal department, reporting directly to the General Counsel, including planning for and overseeing the department’s budget, managing firm wide outside counsel costs, recruiting and management of department staff and coordination of work flow.



  • Pennsylvania State University, Paralegal Certificate Program, 1997
  • Albright College, B.A., 1994


  • Association of Legal Administrators (ALA)
  • New Jersey Association of Legal Administrators (NJALA)