Los Angeles partner Kate Gold was quoted in a recent Law360 article, titled, “How to Handle the Client From Hell.” The article presented tips on how to maintain a good working relationship with a client that is challenging or difficult to work with.

"Lawyers may get a lot of questions or challenges from a client about a recommended course of action, but the lawyer still needs to be patient, courteous and show that they are there as a trusted adviser," she said. "A problem client is still a client who is coming to you for professional advice, and you need to hold to that high standard of service."

 

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